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KB #1055

How to fix 'Received an unexpected EOF or 0 bytes from the transport stream' on Windows Server 2003?

Product: CloudBerry Backup

Versions: Any

Product type: Standalone, Online (MBS)

Platform: Windows

Created at: Oct 29, 2016

Updated at: Oct 29, 2016

Author:

Problem

Backup plans sometimes fail to run smoothly. You may occasionally encounter the ‘Received an unexpected EOF or 0 bytes from the transport stream’ error. It is a well-known issue that plagues Windows Server 2003. All you need to resolve this issue is to install certain updates.

Resolution

Please download and install the following updates:

On each of the 2 aforementioned pages you should click the “Hotfix download available” blue button and then select the appropriate Windows version, bitness, and language (you might need to open the “Show hot fixes for all platforms and languages” link). Then reboot the server and verify that the issue is resolved.

The aforementioned pages also contain the explanation for the cause of the error.