KB #1033
The underlying connection was closed: An unexpected error occurred on a send
Product: CloudBerry Backup
Versions: 4.7 and later
Product type: Standalone, Online (Managed Backup Service)
Platform: Windows 2003
Created at: Jul 21, 2016
Updated at: Jul 21, 2016
Author:
Problem
You’ve signed up into Managed backup service from Cloudberry lab, configured your companies and tenants (users), requested custom build of Cloudberry backup product for your Microsoft Windows 2003 (Bare metal or Desktop). Once software downloaded and installed your are trying to activate it, but getting the following error message:
This problem is related to old OpenSSL protocol and should be updated.
Resolution
In order to resolve the problem you need to obtain the following Microsoft hot fixes:
Make sure reboot the server once updates done.
